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Fiona J.

Contributor Level

Total Points
84

1 Review by Fiona

  • CeX UK

8/5/18

IF I could give no stars I would! Do not I repeat do not order online from this company! I have no choice but to keep ordering until I get a right item as I have a voucher I have to use. I have emailed the managing director directly it's so appalling and I have had no help for the 3rd time I have had to place an order to get a correct item that works! 1st one cancelled, fair enough, 2nd GoPro wrong one, 3rd one A grade faulty and missing a vital part on camera And so back to local store again for refund! 4th told by online service to order again and they would help to ensure what is being sent is correct etc and guess what? Nope they didn't aNd have dispatched it anywAy! I have lost money in car parks and petrol and time wasted and I have a special needs son who came with me and it upsets him to queue and have to wait for them to check an item I just received in the post by them! I then had to get family help to have my son as he was upset and didn't want to go! I have no doubt I will be there again to refund my 4th order as it hasn't been checked! I paid more for an A grade to ensure this didn't happen but there was no point! No response to messages or emails in time either. No phone number and now I see why! Help my latest order number is ******* but I should all too late! Have had it now and wish I never bothered as it's stressing me out now!

Fiona Has Earned 4 Votes

Fiona J.'s review of CeX UK earned 4 Very Helpful votes

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