Booked large van. Due at 8.30am. 10.00 no show. Constantly had to call them to find out was going on. Each phone call no one didnt know what I was talking about. 5 hrs later enterprise delivered an ordinary transit van. Not what was ordered. Cost as £431.00. Train tickets had to be altered. I had to take an extra day off work as a carer for elderly as wasnt back in time which I dont get paid for. Then got charged £40 worth of fuel. 3/4 of tank was given. 1/2 tank it went back with. No way £40 of fuel.