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Fin C.

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1 Review by Fin

Kinguin

  • Kinguin

“Didnt get the key and no refund”
6/23/20

I purchased a key for a game, didnt get the key, after a week i got an email saying the key wasnt avaible anymore. So they wanted to refund me, still after 2 months now i havent got my money back. The Support is a joke. 1 week for one answer, due to covid 19... home office is a thing you know... and now they dont answer at all

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Thank you
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John S. – Kinguin Rep

Hello,
We are really sorry to hear about your issue.
Could you please provide us with the order number or ticket ID? We will check the issue and provide you with the solution.
Kind regards,
Monika

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