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Filipp K.

Contributor Level

Total Points
169

2 Reviews by Filipp

  • TD Bank

2/27/20

Kept the account open for years, had a few dollars in it, never had an issue.
On Feb 7th, 2020 I sold my house and deposited a large sum to TD Bank.

And the problems began.
1st - when I tried to transfer online $100 from MY account at TD to MY account at my other bank - TD suspended my account because I am not allowed to transfer to myself.

2nd - I called them to try and unsuspend my account... they demanded that I certify that a purchase made with my debit card in 2018! Was made by me. 2018! I can hardly remember what I did last week. So theysuspended my debit card.

I went to the bank personally. They issued a new debit card and assured me that the account is no longer suspended.

A few days later I tried to pay my rent by sending money to my landlord... they suspended my account.

I called them to get it fixed... they said that my phone-voice verification is now suspended and I must go to the bank to fix it.

In sum and substance - their idea of security is to prevent a locomotive from being stolen by derailing it... and they don't really care about the travelers.

Horrible experience.

  • Mr. Cooper

2/27/20

They bought my mortgage out without my approval. When I tried to cell they charged $700 to provide my certificate AND it took them FIVE weeks to produce it.

When I tried talking to them about this issue they conveniently set their reply date to 5 weeks AFTER my closing date.

Bad people, bad ethics. Don't use them.

Filipp Has Earned 7 Votes

Filipp K.'s review of Mr. Cooper earned 5 Very Helpful votes

Filipp K.'s review of TD Bank earned 2 Very Helpful votes

Filipp Has Received 1 Thank You

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s j. thanked you for your review of Mr. Cooper

“Rep's are not helpful, are clueless to calculating funds/payments. Payments have been misapplied multiple of times, and their resolutions are to make Reversals on my payments Thus constantly cheating me out of money!”

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