Horrible! Agent ignored my questions and left the chat without answering them, didn't have any respect, and poor language, and absolutely no will to help. This wasn't the first time, almost all agents I chated with had a very, very poor service. Wanted to make a formal complaint in the end and expressed this to the agent and he left the chat. VC is taking our money from their fees for then be treated this poorly way. Fortunaley there are other platforms!