I, like many of these other authors, have had the misfortune of dealing with eluxuryin. Unfortunately, until I was billed without a notice of shipment or even receipt of order I didn't check out the site. A very hard lesson to learn. I also experienced the "I told you I shipped it" story when I tried to cancel and finally they have indicated that they would reimburse me. I suspect that won't be the case, I haven't seen anything yet despite threats. I have reported this to my bank. Beware of their processing company as well -ccpss.cc. Complaints about this processor are also rampant. BEWARE!