My heritage is a very great tool to find out our origin but one thing that I hope the customer support can improve is to provide an option for transgender both mtf/ftm to be able to choose our sex in our profile. Due to the misgiven informations led to technical error and its effects the procedure and so the result puts on hold. And that is a little bit disappointed as we (clients) expected to get the result within a timeframe given. I hope the management team will take this into account.