F F.

Be aware of the fraudulent practices of this company. I received a phone with a European charger and I put a dispute online, the guy send me credit for 12 dollars for me to buy my own. After a month and a half the phone broke, people were unable to hear me. When I contacted the seller he was just laughing at me and telling me to upload a video of the problem, which is impossible. Then I contacted their support people. At first they start trying to avoid helping you buy saying, you already put a dispute and the seller sent you the money back... Even when you explain to them that this is a second dispute like 20 times, they pretend not to understand. Then they go to say that since you open one dispute they can't open one more. Then eventually after putting pressure they just tell you that they will contact the seller to resolve the problem. I contacted them over chat and they just laugh at you and they all repeat the same every time you contact them: "we are concern about your experience, I will make sure you problem is resolve. We do not condone the attitude of the seller and we will take care of this problem." when you tell them that they sound like a F... machine, they say, "no I am a human and I will resolve your problem," then nothing happens. Do not expect to have any kind of warranty like you do in the US. The company is a fraudulent company and their sellers do not have any ethic. They are a bunch of thief.