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Ordered and paid for the 150% Density 360 Lace Wig Natural Wave Brazilian Virgin Hair TLW23 total price was $346.00. After waiting for about a month without receiving my purchase, I wrote to the service desk inquiring about the purchase. I did receive responses from supposedly representative but with the responses I became more furious because their replies did not make a lot of sense. They told me that they needed to call me to verify the purchase since it was a big order. This was my first red flag! Then I sent them another email and I received an reply stating that she is on vacation on a beach until a certain date and then she would reply. This was a red flag! Needless to say the replies that were sent back to me were totally unprofessional with misspelled word and very bad grammar. Needless to say, I never received my order