Fernando S.

Came in to withdraw 250 from their ATM inside the lobby next to the tellers. After retrieving money which came mostly in 20's I went to the teller to request a 4 fifty dollar Bill's. Teller wouldn't do it without seeing my I'd and debit card. He saw me retrieve the money from the atm. Couldn't understand why he requested my debit card.

I recently called to have them fix my outdoor camera that wasn't recording properly and my spart plug that was not turning on. Of course, the usual attempt was made to fix the issues by phone were made to no avail. This was also done a month ago and was not fixed. I asked that they come out on a Tuesday which is the only day that I would be available to wait around the house for their 4 hours which I was told was their normal time frame to arrive at your house. I called on the 13th of July and was told that the next available appointment would be August 15th. Not sure what most people would consider unacceptable but waiting for over a month to fix a problem is definitely not in my realm of "acceptable"... Unfortunately, I'll need to wait another year before I can change providers.