fernando r.

I have been ordering from them for quite a while now, when new items of there ( not calibration) comes out they ship 2 day priority for the regular price. Regular order take 5 days to process and then finally ships and you receive it in another 5 to 10 business days. Carli Bybel deluxe palette fiasco is another reason to stay away. After three hours of trying to get the order to go through i figured out why it wasn't. Ebates had a 5% return on bh cosmetics which a lot of people use so in turn this would make the company lose money so After 3 Hours of trying to pace the order with ebates I turned around and erased my computer history and cookies and tried directly through there sites and bam they order went through. So instead of them being honest with there customers, they ignored it, forced people to call to get there refund back and didnt give anyone any compensations for there time and headaches that they received due to this fiasco. These cosmetic companies get away with it because it feeds on the addiction of the buyers, so no matter what they do wrong the buyer craves it so it doesn't matter. If your like me and enjoy stuff but value your time and money and self respect more than you need to start demanding better from the places you put your money into.