I requested the service for the day September 01 2019, Hotel-JFK. Van # 434 arrived 40 minutes late!!!.
Upon arrival, the driver placed my suitcase in the front seat, next to the driver (the bag holder was full). When he closed the door, he hit the suitcase very hard since it had left her poorly accommodated.
Upon arriving at my house and opening the suitcase, I see that 2 filters of my camera were broken because of the strong knock on the door.
In addition, when the hotel closed, the driver crashed into the car that was parked behind us, and we were delayed about 20 more minutes.
I would need the company to compensate for the breakage of the 2 filters that the driver broke.
I look forward to being contacted for the money back.