I choose delivery option and once I enter my card info the order was confirmed but FOR PICK UP! There was no way to go back or cancel the order. I called the restaurant and they said I had to call the site.
My first time using this and will never do again!
We are sorry for the negative experience. Some restaurants disabled their delivery services but would still allow you to place the order but for pick-up. However, there would also be a prompt at checkout page about your order total as well as the service type. This would give you an overview of the order. We're more than willing to process order cancellations for you just give us a ring at our hotline numbers at BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
BeyondMenu Customer Service
fernanda Has Earned 1 Vote
Fernanda L.'s review of BeyondMenu earned a Very Helpful vote
Hi Fernanda,
We are sorry for the negative experience. Some restaurants disabled their delivery services but would still allow you to place the order but for pick-up. However, there would also be a prompt at checkout page about your order total as well as the service type. This would give you an overview of the order. We're more than willing to process order cancellations for you just give us a ring at our hotline numbers at BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
BeyondMenu Customer Service