Fergus S.

So about two weeks ago I bought a new pair of underwear. Having worn them I decided to place them in a mixed colours wash along with a white and blue T-shirt I've been mixed colour washing for a year. The underwear band ran into my white and blue top and has ruined it. The top cost me 50$ and the underwear 15$.
After spending 20minutes on the phone, and 3 emails later. American eagle reffered to this issue as my own fault, and a possible cause being laziness. I'm sorry American eagle. But I thought your products would of held with the standard of the the rest of my clothes, and not ruined one of my favourite t-shirts!
Unfortunately for me the end result lead to total denial of responsibility from American Eagle that their products was actually the catalyst in this debacle. So a strong word of warning. If you decide to buy cheap American Eagle products be prepared to spend your spare time washing every item separately as they can't handle being in contact with other items from your wardrobe. Someone send me some patience, very unpleased customer.