Fergus M.

Xero is supposed to be "beautiful". It's not. It has several issues, including: no delivery note/packing slip (they offer workarounds but these are TEN CLICK solutions!); no VAT period closing dates (so you can enter invoices, etc. into returned VAT periods without warning or issue - that is until you have a Revenue audit and everything is wrong!); a screen that jumps around (literally) if your quote/invoices is long enough to require scrolling (when you try to click into a field, the page jumps(scrolls) and you have to go back and find the field you want to edit again, it usually works as it should on the THIRD ATTEMPT); Xero must be the only cloud-based software that doesn't save as you go... and then it logs you out every hour or so (not a setting, you can't change this) so if you're in the middle of a quote/invoice or whatever and get interrupted or forget to manually save, you lose EVERYTHING in that document. After YEARS and MULTIPLE requests regarding all of these items, xero has done NOTHING. Nothing at all, except to say that these are not priority items! Delivery Notes not a priority! VAT returns not a priority! Jumping screens... auto saving of documents... it beggars belief but all this is true. It is however a priority to change the look of the landing pages and dashboards and button colours, things are purely asthetic an of no actual use. In the last year, they actually brought out a whole, big update to the invoicing page (which wasn't needed) but thankfully it's only optional to use it as it is completely inadequate, destroys your documents and is generally like something a 5 year old might create if he was learning a bit of code. STAY WELL AWAY. ANYTHING IS BETTER.