Item was stated to ship within 1 to 5 days from date of order. Its now 8 days, and item is not yet shipped. I ask customer service several times over facebook messenger, they have no idea when to ship exactly! I requested to refund twice, they ignore my request twice. Item is US$377.89, huge amount. This is ridiculous, i want my money back now! I need the item urgently and will order elsewhere.