Felis C.

Never buy items on sale since if those do not fit you can't return it. I bought a number of items from their site and some of those were on sale. But unfortunately one or two were oversized even though I ordered small. I wanted to return it but then I noticed in their return policy that items on final sale can not be returned. Usually, other online websites declare this on the particular item's website that it can not be returned. I called the customer service and they told me to take it to a forever21 store. And there is not a single forever 21 store in Calgary or anywhere near Calgary. How convenient! Never buying from them again.

Well, unlike many people here, products I ordered arrived fairly quickly provided they shipped it from China to Canada. I am happy with the overall quality of most of the products. However, one t-shirt is of very poor quality (a gray one) and it is not one of the cheapest ones. I could guess the quality from the picture but I ended up ordering it since I really liked the design. It fits me pretty well and and the design is as I expected. But I don't think I would be able to wear it since the fabric gives me serious itches! So, choose clothes wisely from this site.