Feli G.

Irresponsible Customer Service: My sister was paying for the premium service, and when she ran into someone who was being verbally abusive and on top of that, creating multiple accounts to intimidate and stalk her, the company did nothing. She sent a message to OKCupid over 2 months ago and they keep avoiding her questions regarding our concerns, and have taken 3 weeks+ to even respond. Since then she has canceled her account because she fears that every person she meets, is going to be him. She has clear proof of him creating multiple profiles and verbally abusing her, but they've done nothing about it. I was the one who told her to use this site because I enjoyed my experience. Now, with their negligence, I will NOT recommend this site to anyone and I will let my friends and family know about the companies disappointing customer service and lack of accountability when it comes to sexual harassment.