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Felicia P.

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1 Review by Felicia

Newegg

  • Newegg

“Broken Motherboard - Replacement took 3 weeks”
4/14/19

Newegg might be cheaper sometimes but I highly recommend no longer buying from them. They sent me a faulty motherboard. I shipped it back over a week ago. They state that they wont be able to even ship me out one until their 'inspection process' is finished which wont be done for another three days. Then their shipping time is terrible so I'm basically out a motherboard for a MONTH. Because it's 'replacement only returns' they wont even consider giving me my money back even though they sent me a faulty product.

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Newegg S. – Newegg Rep

Hi Felicia,

I am so sorry you did not receive the assistance you deserve. I'd like to take a look at your case and ask you please private message me your order information so we can try and sort this out for you.

Thank you,
Hutch [Newegg Support]

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