Ordered a Halloween outfit 9/29/2014. Didn't even recieve a confirmation email but on their website, it indicated the item was processing... for 3 weeks. I finally left a voicemail with the company because apparently there's no live customer service. I received an email shortly after stating that my order was on backorder and would be sent the beginning of the week. They order never arrived bit fortunately I was refunded by Paypal the full amount. Worst website ever! Do NOT buy from them!