This company is shady. I decided to return an iPhone I purchased from them and it's been a headache dealing with these con artists/scum bags. I contacted them and they gave me an RMA number in which they said was only valid for two weeks and they would refund me the money a few days after they received the phone.
I sent the phone insured and with a tracking number to the address they provided. The tracking number showed it was delivered to them 3 days after I sent it. Again, I contacted them and they said they have not received it. Total BS! The tracking number says otherwise. I've contacted them multiple times and they seem to have completely ignored me now. Two weeks have passed and nothing from them at all.
I've decided to file a claim with my credit card against this scumbag /con artist company to get my money back. I'm warning everyone to not deal this piece of crap company. They will rip you off, ignore you and give you the runaround should you have an issue or want to return something. I will never ever buy something from them ever again.
Hello! I am very sorry to hear about any inconvenience you have had here. Can you send me your order number and I will make sure this is fully resolved for you. We recently switch locations for our RMA Dept. This has caused a delay in receiving returns. I look forward to hearing from you. Thank you!