Faysse S.

I went to the house to take the keys:
« Old style house (renovated) »: This term was not adapted for the house as I send pictures showing that the walls had markings resulting from wear and tear. The furnitures were old, used and dirty.
« regular cleaning of shared rooms » et " A housekeeper is coming every week, to take care of cleaning in shared rooms regularly, garbage, glass removal (included in the price)" When I arrived I saw that the common areas were totally dirty, there was passed food in the fridge smelling very bad and traces of food in the walls, one of the wall was covered with torn aluminium. The house was not cleaned at all and the conditions of living were not acceptable, especially when you pay for someone who is supposed to clean the house "frequently". I have sent pictures showing all of that, and HousingAnywhere considered that something being very dirty is "subjective" and not a reason for cancelling the house. I did the request of cancelling the room before the 48 hours and HousingAnywhere decided to cancel my request and give the money to the landlord between those 48 hours. They left me without a house and my money, I cannot afford to pay another room so I have to go back to my country.
I took the room because the house was supposed to be renovated and clean. Living with 11 roommates includes having a convenient place to live. The pictures showed that those conditions were not respected but HousingAnywhere doesn't care, they just want to make money and the never refund people as they say they do if the room is not the same as in the pictures. They will find always something to never refund you and keep the money, they use the worlds you say to deform them and they play with their meaning. They told me to see with the landlord for an agreement but she had a bad faith and even with compensation she agrees on, she finally decided to take all the money. She was supposed to be an "excellent advertiser".
I strongly advise to not to book a room with them and never think that you have 48 hours to cancel, that is only a big lie. Take the time to visit the rooms even if you have to take an airbnb for a few days, you will pay less money and have a better beginning in your new city than the one I had.