Faye R.

I order 2 dresses and a sandal on October 26 already paid in my card until now November 21 hindi pa din nadeliver everyday ako nag e mail sa knila just to tell me the status of my order pero hindi nila masabi or ma track yung order ko sabi nila "the hub is not responding" ganun ba kapulpol yung company nila? Coz all i know that Zalora is a big company, to think nag order ulit ako on October 28 and was delivered October 31... Then ordered again on November 11 and delivered November 13 all transaction in COD. So how can they explain my October 26 order na up to now wala pa

I am so upset and I promised myself na never na ako oorder sa Zalora. Ni hindi mo makausap ng maayos customer service nila para lang maisigurado sayo status ng order mo.

But I will file a report regarding this situation and i will make sure that i will get a refund. Goodbye Zalora! Never Again..