Faye K.

I've reached out to groupon a few times for vendors who have rejected my groupon against the terms. I've contacted groupon 3x about a specific issue, and they tell me that nothing can be done because vendors have their own terms (even if it isn't stated anywhere on the voucher, on the ad, or on the vendors site). The third time I called them was a few days after expiration and now they're telling me that nothing can be done because it's expired. He (name is Nor D) was extremely rude with me - basically pushing me off off the chat. Most sites have a feedback link or asks for feedback after each chat, but groupon does not.
I didn't even want a refund - I just wanted a voucher so I could purchase another groupon. I just don't understand because the money is staying in their pockets...

Groupon, stop stealing money from people!