Was asked to get our business rates reviewed by my director, and found Hampton Lovett through one of their emails (yes, they are persistent and annoying). Anyway, had a visit from one of their guys and he talked me through the process and what to expect.
It did all seem a bit too good to be true, and I was apprehensive about the fee - not nearly as much as my boss was, though.
Anyways, it all came good and the savings that they stated did come true (well, they were a bit less but that's ok because we have saved - thousands).
I'm happy. The boss is happy. They did a good job. Thanks guys.