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1 Review by Fatima

Mirraw

Mirraw

1/2/19

I ordered a semi stitched dress a few weeks ago. I got delivered quickly. I had to pay customs. It was not mentioned when I placed the order, but I kind of expected it. I received an e-mail telling me that the product have passed the QUALITY CONTROL.
When I opened my package, I really was surprised to receive a dress with a missing sleeve ! I then contacted the customer service. They refused to understand. After countless e-mails and calls, they finally agreed to give me a refund, but I have to send back the product and pay the shipping and customs !
So the price of the dress was 50euros, I paid 10 euros for the shipping fees and 36euros for customs. Now I have to send the product back and pay god know how much for the shipping and the customs again for them to refund me !
So I will lose more than 80euros just because I made the mistake to trust mirraw !

I won't ever order on this website, and you should not either !!

Here are pictures of what I ordered and what I received. You can easily see on the picture that one sleeve is missing, but still, the person I talked with refused to admit it !

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Quality

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