Farrukh S.

I wish i could give negative stars to bestbuy for their entire services. I placed order for kitchen appliances package back in February 2020. I got partial delivery like 2 out of 5 items ordered even after getting confirmation 2 days before delivery. At first, i paid the whole amount at the time purchase and all the items were in bestbuy inventory but after a gap of 2 months between purchase and delivery, i was informed that one of your item is no more available and there is no time frame available for that item. Why did you sell item to somebody when its not available in your inventory and if it was available at the time of purchase, keep it on your inventory as its already sold to somebody. Secondly, when the order delivered there were still 2 items missing which never was told before. On the top of all, i spent 2 days just to get to help through online chat and customer support which is terrible experience oh gosh taking hours of hours waiting time. Once i got someone on the phone i was put on hold for another hour. What a great service bestbuy is offering.