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Very hopeless service. I had a very bitter experience with ordered a shoe after one month of waiting I got information from the. Courier service that my order has been returned as my telephone no was not provided. They played a game with me then my money was returned minus shipping charges for my no mistake its nothing but fooling the customer as I was told its through local Indian postal department post office but I was given the number of ECOM PVT LTD, daily I use to call ECOM daily they use to say tomorrow you will get the parcel suddenly one fine day i was given a reply RTO lock it has been returned to its destinations as your number is wrong, i called your newchic i got a reply the telephone no is wrong and it can't be changed you will get your refund I got my refund but how when the phone no is wrong? The company looks to be fake
Farhat A.'s review of NewChic earned 3 Very Helpful votes
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Dear Farhat A.,
We are sorry for the issues you have experienced and we'd advise you confirm your shipping address information first at https://www.newchic.com/account/orderlist.html by logging into your Newchic account. In your case, please keep in touch with us via the link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 We will do the best to help you. Thanks.
Best regards,
Newchic team