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I purchased clothes from them in December. I requested a shipping label which was not received. I contacted their horrible customer service dept they escalated the request to a so called manager. Tenisha the manager called back from the call center and was of no help. She stated they could not take the items back since they were past 30 days return. For their mistake I have to pay the price. Never shopping at Zara again.
Tip for consumers:
Dont Shop here. Stay Away!!
Faraz S.'s review of Zara earned 3 Very Helpful votes
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