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Fandago C.

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1 Review by Fandago

Fandango

  • Fandango

“Fandango refund policy = theft”
11/13/16

Read the fine print: Fandango doesn't offer refunds or even credits after a movie starts. If you're unable to find parking and can't get a seat in the theater, they don't care. I live-chatted customer service and received this: "I apologize for any inconvenience but Fandango has a strict policy stating once the show time starts we are unable to process any kind of refund or exchange for Fandango credit." This is clearly a business decision on the part of a dishonest company not a tech problem.

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