Fallon D.

So I had ordered for the first time from BH Cosmetics and was initially really excited. I always snag something of theirs from ulta when I go there. So anyway, I waited forever just to get a shipping notification and it literally came on the day I received the package. I open it up all excited only to find my Santa Fe palette was not in the box. WTF! And what's even worse is that I didn't even receive any indication that it was being sent separately as I checked my shipping notification and it had everything I ordered in the drop down list. I don't even think that have a phone number to call, so what I'm supposed to sit here waiting on an email response, really? After I already waited like two weeks to get this. Basically i will not bother with their site ever again, if you can't box and order right and leave items out that people paid for I suggest you hire better employees who pay more attention.