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Faith S.

1
Level 1 Contributor
Minnesota

Contributor Level

Total Points
240

3 Reviews by Faith

  • VampireFreaks

11/11/21
Verified site experience
Reason I chose this business:

They had a cheaper cost option for a sweater i wanted

  • Caribou Coffee

6/14/21

My mom and I get coffee from Caribou in Anoka every weekend. The staff are super sweet and so are their coolers. I plan on moving out of state so it'll be sad to not have it as often.

Tip for consumers:
If you live in Minnesota and love to go out and get coffee. This is the best place imo!

  • JustFab

6/13/21

I bought some shoes back in December because I was recommended by someone to buy shoes through here. I paid, got them, loved them. But now it's June and I've been struggling with finances for a few months. I realized today that I was charged $39.95 by Justfab. I hadn't used the site since back in December. Looking further I realized I was put on the VIP member list without knowing AND they had been taking almost $39.95 out of my account each month. I do take partial blame because I hadn't been keeping up on my banking statements. Despite this, the way the VIP membership works is really just a sneaky way of taking money from people for nothing. I hadn't used the shop in 6 months but I was still charged $239.70 over that time. They say if you don't use a month then you can use that towards a coupon, but I don't want or need to purchase anything from them right now. So, what use is that? JustFab's customer service has been slow on the matter but I'm hoping they will be helpful and cooperative.

To anyone buying things off of sites that have certain memberships, make sure you read over EVERYTHING before you click that "place my order" button. You may have accidentally signed up for giving away your money without realizing it.

Edit: The person I spoke to over costumer service on their Facebook was very helpful and understanding <3 I appreciate that.

Tip for consumers:
be careful about the VIP membership when you buy. If you wont purchase shoes or other things from here often, DO NOT get the VIP membership.

Products used:
Booties

Service
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Jennifer M. – JustFab Rep

Hello Faith,

Thank you for writing a review! We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad

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