Faith O.

DONT ORDER FROM THEM. I am never going to order from this waste of time company again. I tried them once and submitted an order online at 5pm PST and wrote them at 7:50am the very next day asking to modify a 5x7 order. The customer representative named "Molly" wrote back with such an opaque response completely avoiding the issue and just simply stated "it must suck having problems being a first time customer but it is what it is!" And left it. What the hell?! How can you be of zero help with an issue? Not only did she avoid my question, she didn't even try to answer it. I wish wholeheartedly that I went with Shutterfly or even Kinkos instead of this unprofessional, low-grade company. Nowhere on their website do they even inform me of the fact that I absolutely 100% cannot make any modifications.