Fahachi A.

Save yourself the money and trouble dealing with these crooks. My girlfriend had booked a flight over the phone being promised a discount rather than booking online. There was no discount and my girlfriend had to stay with them on the line for an hour trying to provide information. They had misspelled my last name and wouldn't let us make the correction. They are now offering to cancel and refund partial payment. Now if the mistake was made on there end, why am I the one being penalized for it. I've asked multiple times to talk to a manager but there was none available. Now I am being penalized $250 for a mistake made by the agent. Lesson learned never deal with these thieves again. Take the time to book with a travel agent. If this is not resolved I will keep this review the way it is only wishing I could give less than a star.