Fadzlan S.

I've been using Thriftbooks for years now. I've purchased hundreds of fiction and non-fiction books. So far, I have been very happy. Prices are cheap. They are honest - they clearly indicate the book conditions. Besides, the shipping cost is reasonable - since my purchases will be shipped internationally. There is a great offer for US buyers if the purchase exceeds $10. Your shipping will be free. Furthermore, for every $50 purcase, you'll get a $5 coupon which us usable during your next purchase. Highly recommended.

I've been using Abebooks for years now. Keep getting good deals now and then. So far there's no serious issue on my purchases.

I've purchased from them a couple of times. Have never had any problems. My purchases came in good and quick. Buyers may also get steep discounts from time to time on certain books. Highly recommended.

Bought 3 jerseys. The seller never send the items. Filed a dispute. Then, the seller rejected it! Can't understand. He has failed to full-fill his promise to deliver the goods. When I asked for my money back, he declined. He promised to deliver my goods before I filed for dispute. But never did. When I filed for dispute, he promised again. My take is this guy is trying to buy time for himself until the protection period ends.

This is the third time in 2 months I'm experiencing this.

Now I've filed my case for arbitration. My money is stuck with them. Have to wait. I did contact the customer service asking about the time-line. The customer service people also don't know how long it normally takes to refund my money.

I've pointed out to them that my case is straightforward. The seller provides me with an untraceable tracking number. Meaning, the seller never shipped my order out. This, they can easily check.

If the seller didn't shipped out my order, so why do they have to hold on to my money? Besides, after about a month (the buyer protection is for 29 days), then, I'll be left uncovered.

That's how the game is played.

My advice (to those who wanted to try their luck with Ali), in 5-7 days (max) if the tracking number that the seller provides is not working, then, dispute your order(s). Don't leave it until late. Otherwise you'll be left uncovered, since in most cases the protection period is for about a month.