Thumbnail of user fadile

fadil e.

Contributor Level

Total Points
80

1 Review by fadil

  • Perfect Aire

10/4/21

I have had a worse experience with Perfect Aire (PA) dehumidifier model 1PFD50. The unit stopped working, the ice was building up on the coil in the back of the unit, I defrosted it and started again, the same thing happened. I bought the unit and paid $343.99 Canadian currency including taxes. I called the PA customer services, the representative asked me several questions to trouble shoot the problem, she spent with me half an hour on the phone and finally told me the unit is out of refrigerant gas and needed to be replaced, it was not worth fixing. I bought the unit 15 months ago, the customer representative, said it was out of the warrant. It's only a month extra out of warranty, the Perfect Aire customer service would not agree to replace it. This is the last time; I'm buying any products made by Perfect Aire.

fadil hasn’t received any votes.

fadil hasn’t received any thanks yous.

fadil doesn’t have any fans yet.

fadil isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user davenew2
1/22/24

This company doesn't stand behind their product at all. Even when you have a warranty you have to...

Thumbnail of user michaeld6766
10/14/23

I purchased a 3 zone mini split system through HVACdirect.com). I had to replace a defective fan...