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1 Review by fadi

J.Crew

J.Crew

4/6/19
Giving 1 star because there is no ZERO star.
Never order online and pick up at JCrew store because they will not ship it to the store. I ordered a sweatshirt online and paid for it and chose to pick it up at JCrew store. Online order said it takes 1 week. I called after 1 week and the lady (online order) said it's ready for pick up. I drove 45 mins to JCrew store to find out the sweatshirt was never shipped. The saleswoman at JCrew store said I have to cancel your order because online did not ship your sweatshirt. What a
SUPER DUPER BAD service online and at the store, and waste of my time.

fadi Has Earned 5 Votes

Fadi H.'s review of J.Crew earned 5 Very Helpful votes

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