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Can you imagine an ID service that wont actually verify who you are? They only try to run a credit check and wont accept the real source of truth: your documents. Equifax was freezed and it was taking weeks to unfreeze because you have to snail mail them for correction and meanwhile ID.me couldnt check Experian or Transunion. Apprently not...
They wouldn't accept real proof of ID and such. Very frustrating when an ID service wants to rely on Credit Agency instead of checking real goverment IDs? This is worst than Orwellian when your identification depends on private companies that are incapable!
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fab L.'s review of ID.me earned 24 Very Helpful votes
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I fixed multiple account issues. Verified I'd now stuck in loop of " somethings not right/...
Concept is great. Hard to get to IRS signin acct. Hard to use a security app like 1Pass due to...
Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team