Fabienne G.’s Reviews of DressLily & more

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10/29/18

I ordered a pair of shoes and some pieces of jewelery but the shoes didn't arrive at all and from the jewelery some pieces where missing (the little hairpiece.)

What arrived was of nice quality, I was even surprised by the good quality of the little bag I ordered after I read some more reviews, however the rings feel a little cheap and some stones where already missing but that's something I can overlook.

All in all I was happy with what I got but a little mad that half of it didn't arrive without telling me why, so I probably wouldn't order again cause they don't tell you when something is out of stock and then your order won't arrive.

* DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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CustomerService R. – DressLily Rep Over a year old

Dear Fabienne G.,

We are sorry your order has not met your expectations.

Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.

We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.

Please check your account and reply to the ticket we have sent you about your issue.

We are always happy to assist you,

DressLily Customer Support Team