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Fabian L.

Contributor Level

Total Points
80

1 Review by Fabian

  • CARiD

4/20/19

Was told package would be shipped in 24 hours, but never told it would be received a week later, and on top of it customer service told me they couldn't help me, and also that if I wanted a refund I can't get the shipping fee back and there's a 3 dollar fee for each item they have to restock. #ShadyBusiness.#AllSet.

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Carid C. – CARiD Rep

Dear Fabian,

We are sorry to hear that your experience turned to be unsuccessful. I am sure, there was a misunderstanding which needs to be corrected. Please reply me back at alison.rh@carid.com with your order number, so I could locate it in the system and make things right.

Look forward to hearing from you soon.

Sincerely,
Consumer Relations Team at CARID.com

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