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Ezra"MMengS" R.

2 Level 2 Contributor
  • 6 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Beauty, Computers & Technology

Member since March 2017

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6 Reviews by Ezra

I bought an eyeshadow from MAC online store. I knew it was a very popular eyeshadow and they were waiting for the stocks to ship my eyeshadow. They told me that they could ship my eyeshadow 2 weeks after. And so, I patiently waited for 2 weeks and chatted with MAC again about this order. They simply told me "we don't have this item, you can cancel your order if you want." Very unprofessional and very unhelpful. Instead of helping me to get my eyeshadow or letting me know more detail about my order, the representative just told me to cancel it and did not care about whether I could get this order or not. I ended up cancelled my order and was very upset about the their services. Will never want to purchase again from them!
I bought several underwear from VS and love them! The only concern I have is that they don't offer high waist underwear. I walked in and spoke to a sales that I would wanna get a high waist underwear and the sales said that they do not have high waist but like medium waist and she promised these underwear will be as comfortable as the high waist ones. Indeed, they are comfortable! Just hoping they would offer high waist underwear sometimes soon!
Walked in an Apple store and received great customer service. Purchased my ipad and iphone right away! What can I say? They are great products!
I bought jeans from F21 online site. I washed the jeans just once, and the jeans gone hard like rocks! I wasn't even able to wear it at all because it's the jeans scratches my legs when I put them on and it's not wearable. And yes, it shrinks after I washed it. I didn't use hot water, just room temperature water cuz I was concerned it would shrinks. And, unfortunately, it shrinks even with room temperature water. I will never buy jeans from F21 anymore.
I consigned my Hermes lindy 26 to this website. I was given a few offers from other websites but they only wanted to offer me $2000 for my almost new bag! I used it only twice and I left the plastic covers and all stuffs. I bought it for $8000+, I don't wanna just ended up $2000 for my bag. I found this website offered me $3500 after the bag sold with consignment offer. It's still not quite what I was looking for but I need to sell it so I can buy another bag I want. They offer me the highest offer among the other companies. I am happy that my bag was sold and got my check from this company. Would highly recommend anyone who wants to consign and sell.
Sold an item on Vestiaire and was told it didn't pass their quality check. I asked for the item to return back to me for many times, they never respond my emails. After 1 month, I see my item is going back to account and "Waiting for validation" and that's it. It's forever there to wait for valildation and it has been over a month and they DO NOT respond emails at all.
Rachael C. – Vestiaire Collective Rep
Hi Ezra

We're really sorry to hear that you haven't received your item back. Please could you give us the item ref. Number and we'll follow up with our Customer Service team to try and solve the problem for you as soon as possible.

Best wishes,
Rachael for Vestiaire Collective

Ezra Has Earned 9 Votes

Ezra R.'s review of Vestiaire Collective earned 5 Very Helpful votes

Ezra R.'s review of Forever21 earned 4 Very Helpful votes

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