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Ezequiel P.

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1 Review by Ezequiel

TAP Air Portugal

  • TAP Air Portugal

“Airline not recommended!”
7/15/20

Airline NOT RECOMMENDED!
A voucher was agreed to 120% of the purchase price if I do not reclaim the purchase amount. Instead I got two vouchers for 15% of the purchase price, and in SEK instead of euros. I have filed a complaint and have been waiting 4 weeks. When you call customer service, you have to wait about 45 minutes and you are informed that you have to file a complaint. Then you can wait weeks, if not months, for an answer. I read other people´s vouchers are not Valid, or not accepted because of the difference Currency they are getting with their vourchers.

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