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Ewen J.

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1 Review by Ewen

JustAnswer

  • JustAnswer

“DO NOT USE UNDER ANY CIRCUMSTANCES”
9/27/21

First of all the get your banking details when they ask you for $5 payment to answer question which they don't answer. Then they send you a message saying you will be charged $40 a month. My bank immediately cancelled my card and said they had had similar experiences

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Thank you
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JustAnswer S. – JustAnswer Rep

Hello Ewen,

Thank you for letting us know about this experience. We're sorry to hear about your confusion about your recurring billing.

We would love to take a look at your account to see what happened. Please reach out to us through the Private Message option and we will gather the necessary information to locate your account. You can also reach out to our Customer Care team directly from the Contact Us page at: https://www.justanswer.com/help/contact-us

Regards,
JustAnswer Customer Care

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