E W.

As an airbnb user I have come to see that Airbnb is 100% about making money, not responsible hosting.

- Reviews are unreliable, they are only published if both parties make a review so if either party suspects they will get a bad review they simply don't make one.

- In Ecuador, where we host, permission must be obtained from the local authorities to rent or offer hospitality, which means they must adhere to certain standards and pay yearly fees and taxes and are accountable if guests have any complaints.
Airbnb take no responsibility to ensure their listings are legal and continue to list properties that have been reported as illegal all over Ecuador, these properties are mostly run by expat retirees looking for a little extra income. In the meantime, due to the enormous success of Airbnb they are putting local legitimate business's out of business

- Their cancellation policies are ineffective, as a small business we rely upon and work hard to keep our rentals occupied and consequently chose a strict cancellation policy, yet our guests were able to cancel their reservation ONE DAY before the start of the second month of their reservation and even though the house was left like a pig-sty and things were stolen we were unable to give a review because the reservation was cancelled! And even if we had been able to make the review it would not have been published if they had not made a counter review.