I had a very bad experience with the eBay claim resolution center, having a case # *******315 for a package that I have paid but did not receive. The seller was The final resolution was that the tracking information shows the item is delivered. Unfortunately I Did not receive it!
Even I have asked a scanned prove of delivery to be sent to me - nothing sent!
I think that here in eBay you cannot relay on their service and you can lose your money. I personally will never ever use their services. With the package I have lost 60 USD.
Having an order in the eBay it is equal to a deal. Based on it I have Paid. No body care for my package and just answer - tracking information shows delivered! Who provides the tracking information? The Carrier should have a signed document for the delivery. Where it is? The packages should also be insured? Is it? Where my money or Package are?
I could not trust anymore that eBay will stay behind me and will care for my interests.
Dear consumers you are alone and there is no way to claim your money and your rights.
If somebody knows how I could get my money - please let me know.