This has been the worst software service and customer service I have ever experienced. The product works initially when first installed and you think it is going to continue to work. THEN the software stops connecting according to the time selected, for me 20 minute intervals. Over the next week the software will only connect and upload once per 24 hours then 48 hours then STOPS connecting completely. The customer service LIES and gives you their standard line of BS excuse that the wifi connection is not strong enough when NOTHING has changed with the phone or the cellular or wifi environment. They will tell you that YOU ARE THE ONLY customer with this problem. READ all the reviews you are NOT. You will have to UNINSTALL and REINSTALL the software to have it work properly again and you must have the phone in your possession for about 3 hours.
TOTAL Cheaters and Liars. I've had their service for 9 months since after working great the first 2 weeks purchased a full year. Since then the program has stopped functioning 8 times and each time I've had to get possession of the phone and uninstall and reinstall. I AM DONE WITH THIS USELESS SERVICE. Look somewhere else or you will be pulling your hair out after the first month of service. WOULD NEVER EVER RECOMMEND