Evgeny V.

I am pleasantly surprised with the support I got from ticketsatWork. I booked Universal Orlando promotional tickets with them in January planning to be there at the Spring break with my kids. Obviously, COVID-19 cancelled our plans. I was initially pretty sceptical on the ability to get a full refund (expecting some kind of voucher). Nevertheless I called them and requested a refund. It took maybe a month and a half (which is totally fine with me) to get my money back. Every 5/10 days I was getting updates from the company. Long waiting period was completely reasonable these days. Good job, I will use them some other time.