In this case most likely the difference is explained by high network fee in ETH network. Please note that the network fee is already included in the estimation shown to the customer before they proceed with the exchange.
If you could provide your order ID, we would take a more detailed look at your order.
Hey Evgeny K,
Thank you very much for your feedback!
In this case most likely the difference is explained by high network fee in ETH network. Please note that the network fee is already included in the estimation shown to the customer before they proceed with the exchange.
If you could provide your order ID, we would take a more detailed look at your order.
Best regards,
ChangeHero Team