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Evge B.

Contributor Level

Total Points
83

1 Review by Evge

  • NewChic

3/25/19

Very bad item, I got a holder arm ONLY, the item arrived not like described no toys, arm only, big scam no trust, no purchasing from this untruthful site

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Newchic N. – NewChic Rep

Dear Evge B.,

Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.

We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. But we sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution.
If the product you have received does not meet the information on the product page, or the item has any quality problems, please contact our after-sale customer service and tell the order number. Below is the link to submit your request with reply by email.
https://www.newchic.com/Contact-Us-hc10.html
Steps:Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution
Customer Service response time: Within 24 hours
There we have specific technical staffs to help solve your problem.
Our customer services will check it carefully and then offer you a reasonable solution. Thank you in advance.

Best regards,
Newchic team

Evge Has Earned 3 Votes

Evge B.'s review of NewChic earned 3 Very Helpful votes

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