Evert K.

The customer service of Philips is incredibly bad. Phone calls are not taken, emails give you an unsatisfactory answer and when you ask them for more specific information, you never hear from them again. Another experience with a customer service of Philips (electronics) was so bad that I had to end the conversation. The woman on the Philips customer service end did not speak the national language very well, but what was much worse, is that she didn't know squat. Even the most basic questions about a high end monitor, she had no idea what I was asking or talking about. It was very bad. The main office of Philips did not even want to hear my feedback about their customer service, ans from my recent experience, nothing has been learned nor changed. Quite amazing for a 'renowed' big company.